Prior authorization AI that submits, follows up and closes the loop
Droidal handles the administrative work across requirement checks, documentation, submission, payer follow-up, and outcome capture while surfacing exceptions that need your team.
90%
Admin Time Saved
80%
Denials Reduced
70%
Faster Submission
Book a Prior Authorization AI demo
See it in action
See What Needs Attention Before It Delays Care
Surface missing documentation, pending payer actions, and exceptions before they slow the authorization process.
Live Run
Step 1 of 5
Requirement
Authorization required
Status
Submitted
Follow-up
Scheduled
Outcome
Captured in workflow
Exception handling
Routed when needed
Keep Exceptions From Becoming Authorization Delays
When payer requirements change or information is missing Our AI Agent keeps the request moving and surfaces only what needs attention.
How Droidal's Prior Authorization AI Agent works
Prior Authorization Without the Workflow Gaps
Connect payer requirements, documentation, submissions, follow-up, and outcomes in one place.
1
Check requirements
Determine whether authorization is required based on the service, plan and payer rules.
2
Prepare documentation
Gather the information and clinical documentation needed for submission.
3
Submit to the payer
Send the request through the appropriate payer workflow or portal.
4
Follow up
Track pending requests and continue status checks instead of letting them sit in a queue.
5
Write back outcomes
Capture authorization status, reference details and next steps in your existing workflow.
Why healthcare teams choose Droidal
Built for the work behind prior authorization
01
End-to-end administrative workflow
Move beyond a single submission step. Droidal supports requirement checks, documentation, submission, follow-up and outcome capture.
02
Built for Complex Payer Requirements
Different payers and service lines require different paths. The workflow can adapt while keeping exceptions visible to staff.
03
Human Fail-Safe Methodology
When information is missing or human judgment is needed, Droidal flags the case for review while routine requests keep moving.
Prior authorization workload calculator
What is manual prior authorization costing you this year?
Two sliders. Move them to your volume and see the administrative load in hours and dollars.
Administrative hours addressable / month
540 hrs
FTE capacity equivalent
3.4 FTE
Annual administrative cost in scope
$194,400
Based on 1,200 authorizations a month at $30 an hour, that is 6,480 hours of administrative handling a year.
This is the administrative load the agent is designed to take on, so your team can stay on clinical decisions, escalations and appeals.
Send this breakdown to your inbox
Illustrative model: 30 minutes of administrative handling per authorization and a 90% reduction in that time. Figures are directional only and depend on payer mix, service lines and current workflow — we'll build the real model with your data during discovery.
Customer Story · Behavioral Health
Give authorization teams more time for the work that needs people
Droidal handles repetitive administrative steps while your staff keeps ownership of clinical decisions, escalations, appeals and patient-facing work.
90%
Less administrative time
80%
Fewer authorization denials
24/7
Workflow continuity for status follow-up
1
Connected workflow, request to outcome
Integrations
Prior Authorization AI That Works With the Systems You Already Use
Connect EHRs, payer portals, and authorization workflows without adding another disconnected process.
Healthcare systems
Healthcare interoperability
Security & governance
Healthcare-Grade Security for Prior Authorization Operations
Built to support secure prior authorization operations across healthcare systems and payer workflows.
HIPAA
Compliant
SOC 2
Type II
BAA
Signed
Encrypted
In transit & at rest
HIPAA-Compliant Workflows
Support prior authorization operations with safeguards designed for protected health information.
SOC 2 Type II Controls
Operate with security and availability controls built for enterprise healthcare environments.
Secure Data Protection
Protect authorization data in transit and at rest across connected systems.
Controlled Access and Traceability
Maintain clear access controls and visibility into authorization activity across the workflow.
Book your demo
See Prior Authorization AI on your workflow
Bring one of your real authorization scenarios and see how Droidal can support the administrative path from requirement check through payer outcome.
- A walkthrough against one of your real authorization scenarios
- A view of the integration points in your current environment
- The exception paths that matter most to your organization
Designed to work with Epic, athenahealth, eClinicalWorks, NextGen, Oracle Health, Tebra and other EMR / PM systems. Integration scope is confirmed during discovery. Demo requests are reviewed by our revenue cycle team; we reply within one business day.
Request a Prior Authorization AI demo
Frequently asked questions
Questions prior authorization teams ask before a demo
It supports the administrative workflow around prior authorization, including requirement checks, documentation preparation, payer submission, status follow-up, exception routing and outcome capture.
No. Clinical judgment stays with your healthcare team. Droidal handles administrative work around the authorization process and can route cases that require human review.
Yes. The workflow can support different operational paths, including payer portals and status follow-up processes, depending on your payer mix and service lines.
Droidal is designed to work with existing healthcare systems and operational workflows. Integration scope is confirmed during discovery based on your current environment.
The agent captures what the payer has asked for, attaches it to the case and routes it to the right person for review, rather than leaving it to sit in a queue until someone notices.
No. Droidal is a B2B healthcare solution for provider organizations, medical groups, specialty practices, DSOs and RCM teams. Patients should contact their provider or health plan directly.
Book a demo and share your payer mix, service lines and current workflow. Droidal can then map the administrative process, integration points and exception paths that matter most to your organization.
See Prior Authorization AI on your workflow
Bring a high-friction payer or service line. We’ll show how the administrative process can move from requirement check to payer outcome.