This privacy notice for Droidal LLC (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:
If you do not agree with this privacy notice, please do not use our Services. Questions or concerns? Contact us at admin@droidal.ai.
We may collect personal information that you voluntarily provide to us or that is automatically collected when you interact with our Services, including:
We do not intentionally collect sensitive personal information.
We use personal information to:
If you are located in the European Economic Area or United Kingdom, we process your personal information only when we have a valid legal basis, including:
We respect the confidentiality of our clients’ and users’ information. We do not sell, rent, or trade personal information to any third party vendors.
We do not share personal information for marketing or promotional purposes, including mobile opt-in data, consent records, or mobile identifiers. We may share limited personal information when strictly necessary to operate our business and deliver requested services, and only with trusted service providers acting on our behalf. This may include:
All such sharing is limited to the minimum information required for the specific service.
All service providers with whom information is shared are contractually obligated to:
Protecting your mobile and communication privacy is important to us. Mobile information, including phone numbers, opt-in data, consent records, and call permissions, will not be shared with any third parties or affiliates for marketing or promotional purposes.
All categories of personal data explicitly exclude text messaging and calling opt-in data and consent, and this information will not be disclosed to any third party.
We may use your phone number to contact you via SMS and/or voice calls for:
Message and call frequency may vary. Standard messaging, data, and voice rates may apply depending on your mobile carrier and plan.
Consent to receive SMS messages or phone calls is not a condition of purchase.
Opt-Out
Once opted out, you will no longer receive SMS messages or marketing calls unless you later choose to re-subscribe.
We use the following types of cookies:
– Strictly necessary cookies for core site functionality
– Analytics cookies (e.g., Google Analytics) to understand site usage
– Functional cookies to remember user preferences
Where required by law (including EU/UK GDPR), cookie consent is obtained via a cookie banner or consent management tool. Users may withdraw or modify consent at any time.
We use cookies and similar technologies to analyze website traffic, improve performance, and enhance user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.
When providing services to business clients, Droidal LLC may process data on behalf of clients (“Client Data”). Client Data is processed strictly in accordance with applicable agreements and client instructions. We do not use Client Data for marketing, advertising, or generalized AI training purposes.
Droidal LLC may provide services to healthcare organizations. Unless expressly stated in a written agreement, Droidal LLC does not act as a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA). We do not intentionally collect or store protected health information (PHI) through our public website.
Droidal LLC is SOC 2 Type II certified. Our systems and controls have been independently audited and verified to meet the Trust Services Criteria for security, availability, and confidentiality. We maintain ongoing monitoring and security practices to protect customer and personal information.
We retain personal information only for as long as necessary to fulfill the purposes described in this notice or to comply with legal, regulatory, or contractual obligations.
Your information may be processed and stored in the United States or other countries where our service providers operate. Where required by law, we implement appropriate safeguards for international data transfers.
GDPR/UK GDPR users also have the right to lodge a complaint with their local data protection supervisory authority. California residents may exercise rights under CCPA/CPRA including disclosure, deletion, correction, and limitation of sensitive personal information, where applicable.
Depending on your location, you may have rights under applicable laws (including GDPR, CCPA, CPRA, CDPA, and other U.S. state laws), such as the right to:
Requests can be submitted to admin@droidal.ai.
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system is completely secure.
We may update this privacy notice from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective when posted.
Droidal LLC
3000 Internet Blvd, Ste 130,
Frisco, TX 75034
United States
admin@droidal.ai
